Terms of Service

These Terms of Service govern your access to and use of The Andrew Collective website, online store, products, content, and services.

Overview

The terms “we,” “us,” and “our” refer to The Andrew Collective. By visiting our site or purchasing from us, you agree to these Terms of Service and our Privacy Policy.

Eligibility

By using our services, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for your minor dependents to use the site.

Products and availability

We make every effort to present products accurately. Colors, materials, scale, and appearance may vary depending on device settings, photography, lighting, and production differences. Product descriptions, pricing, availability, and promotions may change without notice. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

Orders and payment

When you place an order, you are making an offer to purchase. An order is accepted only when confirmed by The Andrew Collective. We may refuse or cancel an order for reasons including suspected fraud, payment issues, inventory errors, pricing errors, shipping restrictions, or other operational issues. Prices are listed in U.S. dollars unless otherwise stated. Posted prices do not include taxes or shipping unless expressly stated.

Shipping, returns, and exchanges

Shipping, returns, exchanges, and refund eligibility are governed by our Shipping page and Returns & Exchanges page. Delivery timelines are estimates and are not guaranteed. Original shipping is non-refundable unless otherwise required by law or unless the issue is caused by our error.

Accounts

You are responsible for maintaining the accuracy and security of any account information and for all activity under your account.

Intellectual property

All site content, including text, images, graphics, logos, product names, design, layout, and other materials, is owned by or licensed to The Andrew Collective and is protected by intellectual property laws. You may not reproduce, distribute, modify, publish, or commercially exploit site content without prior written permission.

User submissions and feedback

If you submit feedback, ideas, reviews, images, or other content, you grant The Andrew Collective a worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and display that content for business, marketing, and operational purposes. You are responsible for ensuring you have the rights to anything you submit.

Third-party tools and links

Our site may include third-party tools, payment providers, apps, links, or embedded services. We are not responsible for third-party websites, services, or policies. Your use of third-party services is subject to their terms.

Prohibited uses

You may not use our site or services for unlawful purposes; to violate intellectual property, privacy, or other rights; to transmit malware or harmful code; to scrape, spam, phish, or interfere with the site; or to engage in conduct that disrupts or harms The Andrew Collective, Shopify, our customers, or our partners.

Errors and omissions

Information on the site may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping, availability, or other content. We reserve the right to correct errors, update information, or cancel orders when information is inaccurate.

Disclaimer of warranties

The site, products, and services are provided “as is” and “as available” to the fullest extent permitted by law. We do not guarantee that the site will be uninterrupted, secure, timely, or error-free, or that products will meet every expectation.

Limitation of liability

To the fullest extent permitted by law, The Andrew Collective and its owners, employees, contractors, partners, service providers, and affiliates will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the site, products, or services.

Indemnification

You agree to indemnify and hold harmless The Andrew Collective and its owners, employees, contractors, partners, service providers, and affiliates from claims, damages, losses, liabilities, and expenses arising from your breach of these Terms or misuse of the site or services.

Governing law

These Terms are governed by the laws applicable in the jurisdiction where The Andrew Collective is headquartered, without regard to conflict-of-law principles.

Changes to these Terms

We may update these Terms from time to time. Changes are effective when posted to the site. Your continued use of the site after changes are posted means you accept the updated Terms.